Privacy Policy (POPIA)

Effective date: 12 October 2025

This Privacy Policy explains how SASSA Status Check South Africa (“we”, “us”, “our”) collects and processes information when you use our website. We comply with the Protection of Personal Information Act, 2013 (“POPIA”).

Who We Are

We are an independent information website and are not affiliated with SASSA. See our About page.

What We Collect

  • Usage data: pages viewed, device/browser info, approximate location (via analytics/cookies).
  • Contact data (voluntary): when you submit our contact form—name, email, message.
  • Logs & security: IP address and user-agent may be processed for fraud/abuse prevention.

We do not request or store your ID number or bank details. Our status-check guides link to the official SASSA portals. Any personal data entered there is handled by SASSA.

How We Use Information

  • To operate and improve the site (legitimate interests).
  • To respond to enquiries you send us (consent/legitimate interests).
  • To secure the site and prevent abuse (legitimate interests).

Cookies & Analytics

We may use cookies for analytics, performance, and basic site functions. You can control cookies in your browser. If we use Google Analytics or similar tools, they process pseudonymised usage data. We do not sell personal data.

Advertising

We may show ads. Ad partners may use cookies to measure performance. You can opt out through your browser or ad settings.

Data Sharing

  • Service providers (hosting, security, analytics) under contract and confidentiality.
  • Legal compliance or to protect rights and safety.

International Transfers

Data may be processed on servers outside South Africa with appropriate safeguards (contractual clauses or equivalent).

Retention

Contact messages: up to 24 months. Analytics data: per provider default/contract. Security logs: typically 90–180 days, unless required longer.

Your POPIA Rights

  • Access and request a copy of your personal information.
  • Correction of inaccurate data.
  • Deletion where legally possible.
  • Objection to certain processing or withdraw consent.
  • Complain to the Information Regulator (South Africa): inforegulator.org.za.

Security

We use industry-standard safeguards (HTTPS, restricted access, logging). No method is 100% secure.

Children’s Information

Our site is for general audiences. We do not knowingly collect information from children.

Third-Party Links

We link to official government portals and other sites we do not control. Their policies apply once you leave our site.

Contact

For privacy inquiries or requests, use our Contact page or email: [email protected].

Updates to This Policy

We may update this policy; changes are effective when posted with a new “Effective date”.